Shipping Policy
We ship across India using trusted courier partners to ensure your order reaches you safely.
- Standard delivery: 5–7 business days
- Express delivery: 2–3 business days (select cities)
- Free shipping on orders above ₹1,999
- Flat ₹99 shipping fee for orders below ₹1,999
Tracking information will be shared via email and WhatsApp once your order is shipped.
Returns & Exchanges
We want you to love what you buy. If you're not satisfied, here's our return policy:
- Returns accepted within 7 days of delivery
- Items must be unworn, unwashed, and with original tags
- Exchanges available for size/color changes (subject to availability)
- Refunds processed within 5–7 business days to original payment method
To initiate a return, go to My Account → Orders → select order → Request Return.
Privacy Policy
Your privacy matters to us. Here's how we handle your data:
- We collect only information necessary to process your orders (name, email, address, phone)
- Payment information is processed securely through Razorpay — we never store card details
- We do not sell, rent, or share your personal information with third parties
- Cookies are used to enhance your browsing experience
- You can request data deletion by contacting support@priyankafashionvilla.com
Terms of Service
By using our website, you agree to the following:
- All products and prices are subject to availability
- We reserve the right to cancel orders in case of pricing errors
- Product images are for representation; slight variations in color/texture may occur
- Accounts are personal and non-transferable
- Misuse of coupon codes may result in order cancellation
For any queries, contact us at support@priyankafashionvilla.com.
